PRIVACY POLICY

Self Storage Family | K and V Storage LLC

Effective Date: April 22, 2026

1. Introduction

Self Storage Family is a brand operated by K and V Storage LLC, located at 39 Oakey Ave, Greendale, Indiana 47025. We are committed to protecting the privacy of visitors to our website and individuals who contact us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.


2. Information We Collect

We may collect the following types of information:

  • Full name

  • Phone number

  • Email address

  • Property or facility information you voluntarily provide

  • Website usage data (via cookies or analytics tools)


3. How We Use Your Information

We use the information you provide to:

  • Contact you regarding your inquiry about selling your self storage facility

  • Send you SMS and email communications related to your property inquiry

  • Send marketing and promotional messages if you have opted in to receive them

  • Improve our website and services


4. Sharing of Information & SMS Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.


We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. We may share your information with subcontractors who assist us in operating our business and providing our services (such as CRM and customer service platforms), solely for those purposes and subject to confidentiality obligations.


5. SMS Communications

Message & Data Rates Disclosure:

By providing your phone number and checking the SMS consent box on our contact form, you agree to receive text messages from Self Storage Family (operated by K and V Storage LLC). Message frequency varies. Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges imposed by your carrier.


How to Opt Out:

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent.


How to Get Help:

For assistance, reply HELP to any of our text messages or contact us at [email protected].


Carrier Liability Disclaimer:

Carriers (including but not limited to AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages.


6. Age Restriction

Our SMS program and services are intended for individuals who are 18 years of age or older. By submitting your information and opting in to receive messages, you confirm that you are at least 18 years old. Self Storage Family does not knowingly collect information from individuals under the age of 18.


7. Email Communications

If you have opted in to receive marketing emails, we may send you updates, offers, and news related to our services. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.


8. Cookies & Analytics

Our website may use cookies or third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.


9. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is completely secure.


10. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of SMS or email communications at any time

To exercise any of these rights, please contact us at [email protected].


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.


12. Contact Us

K and V Storage LLC | Self Storage Family

39 Oakey Ave, Greendale, Indiana 47025

Email: [email protected]

Website: https://selfstoragefamily.com


Terms and Conditions:

https://selfstoragefamily.com/terms-and-conditions-page